Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Reply Guarantee

  • Each ticket you send to our technical assistance Dept will be handled within less than one hour. All standard problems will be resolved asap. Nonetheless, if the help question you have submitted requires aid from a competent technician, we will send the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Professional Technical Help Service

  • We offer 24/7 technical help and support by using a turbo–fast ticket system built into your Control Panel. You can e mail us whenever you want about any of the software packages that come installed in advance on your virtual server, such as the selected Linux distribution, the server admin panel and our custom made Site Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Site Control Panel that is included free–of–charge along with your virtual server, you will discover a content rich Help zone, incorporating everything you need to be informed about when taking care of your web pages and programs. We have introduced a range of how–to articles and reviews and video guides that demonstrate the fundamental site supervision tasks in an easy–to–understand manner.