1 hour ticket response
We are committed to giving a prompt and proper solution to each helpdesk ticket sent by a client. Our competent technical support team representatives will examine your situation and will offer you the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, our average customer support ticket response time has proven to be 20 minutes.
A Top–Notch Help Desk Service
We have a team of web hosting support professionals who are eager to reply to all your requests every time you are in need of assistance. The majority of our technicians have several years of experience in the Linux shared hosting market, which implies that you can constantly rely on fast and in–depth answers to your inquiries.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a certain feature, we have incorporated a really intuitive Help Center section in your Site Control Panel. You can browse through a vast selection of web hosting account management articles and website management articles, have a glimpse at the F.A.Q. library or check our how–to video tutorials.
