Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the intuitive Help section integrated into World Wide Web Site Store’s Site Control Panel. It offers an ever–enlarging database with regularly asked questions and comprehensive instructional articles contributed by our trained tech support staff.

  • Top quality support service

  • Video Tutorials

  • If you would like to watch how an action is accomplished or how a problem is rectified, instead of just reading about it, then have a look at our collection of how–to video tutorials. They cover a lot of different topics and will help you quickly understand how to work with the Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 client support service with a 1–hour ticket response time guarantee. A team of seasoned support engineers will be available to you to attend to all the enquiries that you could have. During off–peak times, a response will be offered within just twenty minutes.