Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Learn swiftly the ideal way to revise a file or import a database from our variety of how to video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you a user–friendly Frequently Answered Questions section where you will find answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our tech support crew is on–line 24 hours a day to handle your requests. You will receive a solution in maximum 60 mins after the ticket submission.

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Types of Support

  • Shared Hosting Support
  • Cloud Website Hosting Support

  • If you need guidance supervising your Linux cloud website hosting account, or need more resources for your sites, simply let us know and we’ll give you the most suitable resolution.

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  • VPS Hosting Support
  • VPS Web Hosting Support

  • Assuming that you have issues using your SolusVM admin interface, or with any of the free scripts your VPS has been pre–installed with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Guidance

  • If you require quality assistance from an admin expert or plan to enhance the configuration of your dedicated hosting server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of competent techs in a position to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 all year long.
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