Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses. It is an alternative to the break / fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done. Under this subscription model, companies of all sizes can reduce, limit or eliminate unexpected annual Capital Expenses (CAPEX), and operate with more fixed monthly Operating Expenses (OPEX) – thereby making both short term and long term (annual) budgeting significantly more manageable and accurate. This also makes a company more “nimble” and faster to react to growth, when opportunity comes knocking !

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