A 99.9% Server Uptime
We have built our cloud website hosting platform using stable hardware components and heavily customized software. Our admins have installed a modified version of Security–Enhanced Linux on each of our physical machines in order to guarantee optimal security and dependability. We have set up several distributed denial–of–service prevention units together with very powerful firewall programs to make sure our internal network is impregnable and secure.
All our Linux cloud website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s essential that you also set up your own network infrastructure. This is why we built a custom–configured internal network in all our datacenter facilities. Based on world–class Juniper routers and switches, our internal network allows for very fast data transfer rates and is also fully redundant.
As a result, you will enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, regardless of which hosting service you have chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our hosting services, or if you think that they are insufficient, or if you decide that you need a Linux VPS web hosting rather than a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain full control over your domain names even if you delete your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you’re probably aware of how annoying this can be, especially if your web site is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here for you and they will answer you in less than an hour. And the best thing is that their average response time is just 20 minutes!