On April 20, 2011, Sony shut down its PlayStation Network with a simple statement: “We’re aware certain functions of PlayStation Network are down. We will report back here as soon as we can with more information.” Two days later, Sony admitted the outage was due to “external intrusions.” Network users received another update the next day: “Our efforts to resolve this matter involve rebuilding our system to further strengthen our network infrastructure.”
Remember the #PlayStation Network outage of April 2011, which turned out to be the #PlayStationNetwork hack of April 2011? #Sony #TechTimeWarp
Sony reveals damaging cyberattack
It wasn’t until April 26 that Sony publicly admitted what everyone had already deduced from its euphemistically worded statements: The network had been hacked. A boatload of unencrypted personal data had been stolen: names, address, birthdates, login credentials, and purchase histories. Sony sent the standard message to users about changing credentials and access free credit monitoring services.
The incident — the work of an Anonymous splinter group — cost Sony an estimated $171 million pre-class action lawsuit, as well as took its 77 million-gamer network down for about three weeks. The 2014 class action lawsuit was settled for $15 million.
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